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We offer simple and transparent domestic shipping rates:

• FREE Domestic Shipping on all orders over $100
  
• Flat Rate Domestic Shipping on orders under $100 starting at $4.90

Return Window:

Request a return or size exchange within 30 days of delivery. Items must be unworn and free from stains, odor, or anything that would keep them from being sold as new.

Size Exchanges:

Email support@madebygoodkarma.com with your order number and the size you need. We'll send a prepaid return label for a flat $10, or you can ship the item back yourself. Once your original arrives unworn, we ship your new size free. Sale items can be exchanged too.

Returns:

A flat $10 fee covers restocking and return shipping and is deducted from your refund. Sale items are eligible for an exchange or store credit, not a cash refund. Damaged, defective, or incorrect items are on us, with no fee.

How to Start a Return:

Sign in to your account and click "Request return" on the order. Full details are in our Refund Policy.

Before You Buy:

Every listing has a size chart and fit notes. Questions about sizing? Email us before you order and we'll help you pick.

• Gentle Cleaning: Hand wash or use the delicate cycle on your washing machine with cold or warm water to protect the fabric and dyes.
• Choose the Right Detergent: Use non-enzyme, non-biological detergents to preserve the colors and fabric integrity.
• Skip the Dryer: Tumble drying can damage the fabric and cause further shrinkage. Gently press out excess water and air dry flat or on a hanger.
• Preserve Colors: Reshape your pieces while damp and dry them inside out, away from direct sunlight, to prevent fading.
• Wash Strong Colors Separately: Although pre-washed, strongly colored items may release some excess dye. Be sure to wash separately in cold water for the first wash, and combine with like colors for future washes.

If you have any questions, feel free to reach out to us at support@madebygoodkarma.com